Privacy at Tiva

Privacy Policy

Effective September 14, 2026

Tiva Innovative Solution Inc. respects your privacy. This policy explains how we handle personal information when you contact us, request information, or become a prospective client through our website or other communication channels.

Information we collect

When you contact us, we may collect information you choose to provide, such as your name, email address, telephone number, company name, project details, and the contents of your message.

We may receive this information through our website, email, telephone, messaging services, social media, advertising campaigns, referrals, events, or other business channels.

How we use your information

We use personal information to:

  • Respond to questions and consultation requests
  • Understand your business needs and discuss our services
  • Follow up on inquiries and prospective projects
  • Maintain business records and improve our communications
  • Meet legal, regulatory, and security requirements

Sharing and protection

We do not sell your personal information. We may share information with trusted service providers that support our communications or business operations, or when disclosure is required by law. We use reasonable administrative and technical measures to protect the information under our control.

Retention and your choices

We keep personal information only as long as reasonably necessary for the purposes described above or to meet legal obligations. You may ask us to access, correct, or delete your information, or request that we stop contacting you. Some information may need to be retained where required by law.

Third-party channels

If you contact us through a social network, messaging service, advertising platform, or another third-party channel, that provider may also process your information under its own privacy policy.

Updates to this policy

We may update this policy when our practices or legal requirements change. The effective date above shows when it was last revised.

Questions or requests

Contact us

Email info@tisolution.ca, call +1 778 846 8656, or write to Tiva Innovative Solution Inc., #203–3823 Henning Drive, Burnaby, BC V5C 6P3, Canada.

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